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Refund Policy for Club Mantra Shopping Site
1. Refund Policy Overview
Thank you for shopping at Club Mantra Shopping Site. We want to ensure that you are completely satisfied with your purchase. This refund policy outlines the terms and conditions under which refunds are processed.
2. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- The item must be unused, in the same condition that you received it, and in the original packaging.
- The request for a refund must be initiated within 4 days from the date of purchase.
3. Non-Refundable Items
Certain items are non-refundable, including:
- Personalized items
- Gift cards
- Downloadable software
- [Any other relevant non-refundable items]
4. Refund Process
To request a refund, please follow these steps:
- Contact our customer support at Email info@clubmantra.in or [customer support +91 8123414444].
- Provide your order number, the item(s) you want to return, and the reason for the refund.
- Our customer support team will guide you through the refund process.
5. Refund Timeframe
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5 days.
6. Late or Missing Refunds
If you haven't received a refund within the specified timeframe, please check your bank account or contact your credit card company. It may take some time for the refund to be officially be posted. If the issue persists, contact our customer support.
7. Restocking Fee
A restocking fee of 5 % may apply to returns that are not due to defects or errors on our part. This fee will be deducted from your refund.
8. Contact Information
For any questions or concerns regarding our refund policy, please contact our customer support at customer support info@clubmantra .in or [customer support +91 8123414444
9. Policy Changes
We reserve the right to update or modify this refund policy at any time. Please check our website for the latest version.
